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Apple Support

IT-SD offers support for all Apple products, including MacBook laptops, MacBook Pro laptops, MacBook Air laptops, iMacs, Mac Pros, Mac Minis, iPhones, iPads, iPod Touches, Apple TVs and more. We provide solutions for both hardware and software issues, and provide application and cloud-based (iCloud) support, as well.

Some of our more popular services are listed below. However, even if you don’t see your problem listed below, if you have an Apple product and need help, contact us.

Operating System, Application & iCloud Support

IT-SD provides on-site, remote computer and telephone software support. If you have an Apple device and need help with an operating system (macOS, OS X or iOS), an application or iCloud, contact us.

We can help install upgrades and updates to ensure you have the new features and best security available, remove duplicate files and unneeded programs, remove malware, assist with Time Machine and/or iCloud syncing and backups, repair disk partitions, encrypt internal and external drives, and much more.

Networking Support

Need help connecting your Apple devices to the internet or setting up a Time Capsule, Airport, Airport Express, gateway, modem, router, switch, wireless access point, wireless print server, range extender, repeater, or other networking device? If you would like assistance getting online, setting up a local area network, or need assistance with any other networking issue, please contact IT-SD.

Device Backup – Time Machine, iTunes & iCloud

Hardware is replaceable but data is not. Don’t risk permanently losing all of your documents, passwords, pictures, movies, music, files, applications and settings. Because Apple makes both their hardware and software for both their computers and portable devices, backing up is extremely easy.

If you need assistance backing up your Apple computer, phone, tablet, iPod, or iPod Touch, contact us.

Malware Removal

Malware for Apple devices exists and it’s becoming more prevalent. Mac users should no longer feel comfortable not having any antivirus software on their devices and it is advised that they even employ active scanning malware protection. Don’t let yourself become the next victim of a cyber attack.

If you need help protecting your devices from viruses, trojan horses, worms, rootkits and other malware, contact IT-SD.

Peripheral Device Support

Need assistance connecting a printer, scanner, camera, monitor, display, television, projector or other peripheral device, contact IT-SD. We have both the hardware and software knowledge necessary to get you connected. Call us for a free estimate.

Computer Hard Drive Replacement

Whether you need to upgrade speed and capacity or replace a failing or non-functioning hard drive, IT-SD can find the best solution for you. We remove and replace the drive itself, install an Apple operating system and in many cases, we can recover, backup and migrate your data from the old drive to the new one.

Fast. Convenient. Simple. That’s our hard drive replacement service. If your hard drive stops working, contact us and we’ll solve the problem. We know Macs inside out.

Computer Solid State Drive (SSD) Replacement

If you want to upgrade the capacity of or replace a failing or non-functioning solid state drive, IT-SD can find the best SSD for you. We will remove and replace the SSD itself, install an Apple operating system and in many cases, we can even recover, backup and migrate your data from the old drive to the new one. If your SSD stops working, call us and we’ll solve the problem. We know Macs inside out.

In many cases, we are able to replace solid state hard drives. On certain models unfortunately, like the 13-inch and 15-inch MacBook Pro Touchbars where the SSD is soldered directly to the logic board, IT-SD is unable to replace the SSD.

Random Access Memory (RAM) Replacement

Is your Apple computer running slow, crashing, or getting stuck displaying the color wheel? If so, your computer may not have enough memory. Contact IT-SD for a free diagnosis.

Unfortunately, IT-SD cannot replace RAM in computers where the memory is directly soldered to the logic board. This includes many recent model iMacs, MacBooks, MacBook Airs & MacBook Pros.

Computer Cleaning & Fan Replacement

While the new MacBook no longer features fans for cooling, all other Apple computers still do. Fans bring in and expel dust and dirt, leaving some as residue inside the computer which can cause the fans to have to spin faster, the CPU to throttle (slow down) and may even cause computer damage. In addition, as they age, fans can start to make noise and may even stop working.

If you believe your computer is in need of a cleaning or requires the internal fans to be serviced, call or e-mail us for a free quote.

iMac, MacBook, MacBook Pro & MacBook Air LCD Screen Replacement

Do you have a cracked or broken iMac or MacBook laptop screen? If so, IT-SD may be able to help. Contact us for a free estimate.

MacBook, MacBook Pro & MacBook Air Battery Replacement

Has your Apple laptop battery died? Does it not last nearly as long as it used to? Contact IT-SD for an estimate.

MacBook, MacBook Pro & MacBook Air Keyboard & Trackpad Replacement

Does your laptop have a broken keyboard key or a malfunctioning trackpad? If so, call us for a free estimate.

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